24 September, 2010

Ghazali , K. Sustainable Development for Transformative Learning

Paper type:                 Research
Abstract:                     Global Learning for Sustainable Development (GLSD) has been of international interest since UNESCO implemented its Education for Sustainable Development (ESD) objectives through the Framework for a Draft Implementation Scheme that introduce profound changes for higher education.  The significance of this relates to the way we view the world in terms of learning as a global concern.  Not only are we expected to understand the world we live in, we look for learning systems that are sustainable within a global culture.  In this, the concerns for the complexity and interconnectedness of problems are addressed in a more holistic and multidisciplinary manner.


Introduction
Work in 2004 by Toakley shows that higher education institutions are playing a significant role in educating the population by offering lifelong learning courses on community awareness in learning, research and innovation, and critical analysis of policy debates of global learning structures.  Local universities act as a feeder for government to raise knowledge infrastructure of developed and developing countries.  Online learning is seen to reduce cost and increase the flexibility of learning for an environmentally responsible generation.  Hence, higher education can be seen to be more active in integrating the national knowledge framework.  Existing methodology is not equipped to face the challenges of global learning comprehensively.  Instead, the attributes seen to be core elements of interest are the characteristics of students; a philosophy of education; and the process and content of education.
A basic right to education for all people stems from paideia, tacit knowledge that is gained through the experience of life that leads to a recognised prior learning capability in students.  Transferable skills gained from informal and non-formal learning are enhanced through technology.  Digital natives (Bennet, Matton & Kervin, 2008) have been introduced to a modern form of communication that relies on social interaction.  Anderson (2008) states that existing philosophies, the values of epistemic and ontological belief, in cognitive and behavioural modes of learning can be combined to appeal to mass learning that supports self-verification processes (e.g. identity building interaction within groups).  Connectivism is an amalgam of overlapping learning theories that have proven effective when used in an online environment.  It is an integration of constructivism – the observation and interpretation of life experience; cognitivism – the capacity of intellectual behaviour and commitment to learning that an individual possesses; behaviourism – that effective learning result in behavioural modification.
Epistemic and Ontological Belief
This is a critical and pivotal element to reforming educational perspectives as it supports individual types of learning:
·                     concrete experience - learning from personal meaning;
·                     abstract concept - tendency to facts and figures;
·                     reflective observation - observation of patterns and cycles;
·                     active experimentation - application of information to real life situations.

These modes are supported by current integrative software systems that have a global outreach (e.g. the internet).  Several types of learning organisations (e.g. Learning Circle, iEARN Project) devise strategies to increase local and external knowledge to produce innovation and creativity.  That is to say that a community of learning, such as The Globe Project, takes information from a selection of schools located around the world to produce an evolving and progressive knowledge base by actively searching for students who commit to a learning cycle.  The students can be seen as a task-based learning community, where individual knowledge increases with participation and integration.  Experience and praxis leads to personal development and individuals gain clarity through access to expertise that sustains and motivates goal-setting procedures, academic achievement and cumulative knowledge.  The knowledge that is created is reproduced as an artefact (Aubusson, Schuck & Burden, 2009).

The Learning Environment
The sequence of learning is embedded in the activity.  Social interaction is a result of integrative learning.  As identity is revealed, individuals are able to recognise strengths of fellow students that encourage valuing the differences in each other (London, Polzer & Omoregie, 2005).  This enhances the learning environment significantly, as dysfunction stems from bewilderment.  While diversity brings up many positive aspects of collective learning (e.g. alternative perspectives identify solutions), confusion can result when compromise cannot be achieved.  Communication styles interrupt the flow of participation when language is not conceptually understood to mean the same thing (Dhir, 2006).  Role modelling (Barton, 2004) plays an important part in group cohesion, thus the teaching or moderator role is a responsibility that must be undertaken by those committed to lifelong learning.

To observe too much detail about dysfunction detracts from the objective.  Focus is required to maintain and sustain professional unity during collective learning.  Lack of common ground or interest in other participants is an unnecessary distraction when engaging in task activity.  Social implications are minimised when sharing information is limited to the individual’s point of collaboration (e.g. reason for joining the community).

Clarity is needed from both participants and community leaders.  Objectives must be clearly outlined so that students and moderators are effectively prepared for the learning sequence.  When goals are set, individuals are more likely to monitor the situation and remove unwanted interruptions by blocking recognised irrelevancies (Shanks, 2010).  Interest levels in participation correlate significantly to increased levels of awareness and knowledge acquisition.  Embedded learning makes use of cognitive and associative capabilities that enhances socialising.  It is the daily activity that surrounds us.  The challenge lies within the individual when choosing their objective, thus a sense of maturity is called for when committing (Fornes, Rocco & Wollard, 2008) to a project.

An Example of Networked Organisational Process
Organisations implement their strategy by acquiring a venue, and employ staff based on expectations of group values and culture.  Staff become representatives of the organisation and continue culture building among new members.  New members join the community from a fear of complacency (e.g. seek more balance in life) which motivates an internal desire (Winne & Nesbit, 2010) for change (e.g. lack of inhibition).  Empathy towards a structure of similar interest, desire to learn and participate with similar others irrespective of age, race, gender or ability (Riel & Polin, 2004) continues the evolving practice of yoga within the community, and for management learning.  Representatives (e.g. employees of the practice) teach their knowledge displayed through their capability and ability (e.g. behaviour) (Proctor & Vu, 2010). As they teach, tacit knowledge becomes explicit knowledge (Ryan & Finn, 2005) and practitioners learn from each other’s strengths.

Traditional views of hierarchy are diffused (Johansson & Heide, 2008) and knowledge gathering becomes the interaction of learning (e.g. behavioural output) (Andersson & Hellberg, 2009).  The continuous and repetitive actions become more practised and skilled as commitment and dedication to the end result becomes more apparent.  Goal setting is significant to ensure short-term, medium-term and long-term objectives are included.  Focus is sustained and members achieve some measure of success.  Feedback (Dijksterhuis & Aarts, 2010) is necessary to improve performance and self-evaluation.  Individual standards mark personal criteria of successful outcomes.

Development of a culture through community diversity
Group culture develops through acceptance of conformity (e.g. the practice of yoga), but individual practice stems from epistemic ontological philosophies (e.g. how the body functions).  Integration is seen as acceptance and empathy for differences and diversity.  Dysfunction occurs when an individual reaches a block (Shanks, 2010) in output.  Limitations stem from a variety of negative sources (e.g. frustration).  Often a change in perspective is needed, the ability to reflect on past achievements that have led to the development of being, and the recognition that success is a naturally occurring progression of dedicated embedded practice (e.g. the level of practice at which individuals join the community and the knowing that comes with improvement).  Technology has succeeded in extending the reach of physically located entities.  To start with, the recruitment pool has shifted to an open market of internationally sourced talent.  Opportunities to highlight community activities (e.g. hosting websites) encourage participation.  Community spirit (Clark, Dodd & Coll, 2008) is kept fresh as practitioners interact with external sources.  Knowledge-based practitioners (e.g. yogis) run workshops to disperse knowledge.  Individual adaptation to practice depends on environmental demand for survival (Gharavi, Love & Cheng, 2004). Professional and personal identity become an holistic approach to working (e.g. content creation) and reflection on practice provides opportunities that generate further endeavour (e.g. learning trajectories).  Situation analysis and monitoring generate impulses in individuals that guide cognitive and associative behaviour.  The longer an individual stays in practice, the more likely she is to develop subject matter expertise.  Behaviour and identity transform as levels of seniority increase and role function changes.  Clarity of individual and group progress, and direction increases individual levels of participation.

Content and context is important to the discourse of a community.  The way in which content is structured invites participation through activities, while contextually speaking instruction must be meaningful to group members (e.g. the reasons why an individual joins a community is tied in to why she stays).  Community structure is integral to developing a thriving culture.  Practitioners are viewed as role models who perpetuate the meme (Walter, 2007) of yoga.  Acknowledgement and value of their skills increases community knowledge.  Tensions in identity (Jawitz, 2009) stem from a lack of interpersonal congruence (London, 2003) or honest communication.  Paradigm shifts (Jorgensson & Keller, 2008) are needed to alter the perception of social limitations (Pratt, 2005).

Conclusion
Particular attention to working as communities of practice (COP) within groups greatly enhances the learning community.  What is needed to understand the practice of practice is the language that identifies tacit and informal learning (Jorgensen & Keller, 2008).  Translational learning, or learning that significantly correlates to behavioural change, occurs in cyclical patterns.  Single-loop learning educates individuals in the ‘know what’ that becomes a mechanistic behavioural output; double-loop learning embeds reflection revealing the ‘know how’; and triple loop learning divulges ‘know why’.

Novices who join communities must not only consider their role in a professional capacity, but understand tacit culture that is displayed by members.  Working memory is easily distracted, indicating that goal-setting is a crucial component of collective consciousness.  Without clear targets, both personal and professional, individuals are unable to identify their locus of interest.  Situational activity facilitates subliminal priming that leads to increased opportunities for relevant meaning-making.   Role models provide examples of best practice living knowledge that complement static knowledge.

As online learning develops from the competencies and skills that are required for lifelong learning, communities would benefit from initiating and encouraging active participation as part of self-directed learning.  Methods of assessment that measure traditional learning on an individual basis should recognise different ways of recognising competencies.  Traditional methods of evaluating knowledge acquisition have primarily been unconcerned with more than static delivery of data.  Transformational learning adjusts the perspective of assessment.  As new knowledge generates innovation, the variables of what has been learned must be considered.  A well-designed framework that sustains daily activity embeds a culture of clarity.  The positive movement towards mobile learning has resolved many dysfunctional issues as asynchronous communication negates the need for immediate contact, thus the space and time needed for reflexive practice is created.  Archived artefacts build up bifurcated developmental lines: the community generates practical discourse, and individuals apply cumulative knowledge to develop further insights.

Self-verification processes are of primary importance in group activity as trust and unity must develop before collaborative sharing can take place.  Knowing team member abilities creates transactive memory that is the summative knowledge of group potential.  The strength of transactive memory depends on the prevalence and active participation of individual members that attracts a shared vision.   Positive self-evaluation and self-regulation diffuses the turbulence that can occur as a result of close proximity.  However, it should be noted that interpersonal congruence is not a measure of performance, but an approach to professional unity.

Further Development
Sustainable development of communities depends on the capacity of individuals to adapt to cultural principles and values.  As learning is generated from the bottom up, accepting individual innovation generates the clarity to understand that diverse perspectives, framed within a dedicated context, introduce a multiplicity of approaches for solving a range of issues.  The primary focus of ESD and Education for All is to create clarity of understanding that generates the process of transformation required of education.  However, the point is moot until diversity is understood to be the catalyst for change.  As it stands, NGOs are divided in their capacity to identify and prioritise environmental demands for education as needs vary from country to country and are subject to bias and influence.  Without learning and education, the culture and language (e.g. the method by which memes are understood) of a community may be replaced with negative influences that are contrary to indigenous belief by curricula that is untrained in detecting marginalisation.  Discovering the strengths of the students reveals the strengths of the teacher. 

Human capital has been defined as the knowledge and skills that individuals acquire and accumulate through formal and non-formal learning.  Deliberate investment in human capital yields an improvement in nutrition, health and a better quality of life.  Given enough time productivity increases incrementally supported by knowledge, skills and attitudes necessary for economic and social development that engages a more holistic view of education.  An educated society contributes to social and political process. 

As learning is understood to be a social act, there is emphasis on context when conducting learning activities (Laine, et al., 2010).  It is an area of research developed by educational psychology, and has primarily been attributed to Vygotsky.  Our response to changing methods and requirements must incorporate invented and developed learning systems.  In expecting our social systems to learn, we also require that transformation occurs with a minimum of disruption.  That is to say that the identity of the social system, and therefore its members, must be retained during transformation.  An example is of governments learning for society – a learning system that carries the idea of public learning – the ongoing process of directing investigation as to probable causes, nature and resolution of issues (e.g. World Health Organisation).


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06 September, 2010

Smith, B. L. and MacGregor, J. (2009). Learning communities and the quest for quality

Smith, B. L. and MacGregor, J. (2009).  Learning communities and the quest for quality.  Quality Assurance in Education, 17(2), pp. 118 - 139.  Retrieved on June 5, 2010 from  http://www.emeraldinsight.com.ezproxy.usq.edu.au/Insight/viewPDF.jsp?contentType=Article&Filename=html/Output/Published/EmeraldFullTextArticle/Pdf/1200170202.pdf




Introduction
Although there is more access to higher education than ever before, Smith and MacGregor question the academic success and educational effectiveness of pedagogy.  Concerns are that there is an increasing divide in socio-economic and minority attendance; students lack readiness or preparedness to enter higher education; and there is general dissatisfaction with the skills graduates attain.  However, studies conclude that higher education increases socio-economic and cultural development.

Although a variety of human resource literature cover quality improvement, higher education institutions have been slow in adapting to change.  Student engagement and active learning have been the focus for designing new curricula and pedagogies.  Curricular learning communities are representative of the paradigm change to reform curricula structure and provide platforms from which to understand the phenomena of quality improvement.

Learning communities - a structural intervention
Academic life for students has often been viewed as haphazard, as learning structures permit taking courses which in reality have no bearing to each other, and students are very often off-campus with a multitude of other responsibilities to attend to.  The curricular learning approach is a structural approach that reduces fragmentation.  Coherence of thema are addressed by introducing courses that are interlinked, offering individuals the opportunity to actively participate and build relationships with other students.  Integrated teaching methods have proven effective (e.g. faculty members work in tandem to develop learning programs that tie in together).

Learning communities are adaptable and flexible.  Programs are designed according to knowledge and feedback.  Teams are highly specialised and high functioning (e.g. teaching teams can comprise of faculty, librarians, academic advisors).  Learning communities very often have close ties to the environment and conduct all manner of research.  Usually, learning communities are heavily focused on first year students who require more intense minding as they become accustomed to community life and focus on intellectual development as habits developed at this time are formative and sustain the motivation to complete a degree program successfully.  Areas that curricular learning communities add to are in basic studies and development education; general education; clarity in comprehending the intended subject; and programs for specialisation (e.g. athletes).

Learning communities and the quest for quality
Multi-level learning is a key strategy for learning communities.  Programs are designed to teach not only students, but faculty members and the holistic community.  Traditional styled classes have been redesigned to incorporate social networking that is critical to a learning communities success.  Community work operates as a structural framework for multi-disciplinary pedagogy.  Cognitive scientists and academic researchers have found these methods to be effective in engaging students intellectually.  While this practice is widespread, the implementation process is compromised when group members (e.g. faculty) are unable to commit to responsible practice.  Clarity of organisational mission is essential when accepting members to the community (e.g. employment).  Sharing is essential when embedding quality initiatives.  Linking programs sequentially provides the capacity for connecting students and faculty as quality becomes synonymous with their practice.

The accountability for developing best working practice has transformative effects upon the community as a whole.  Faculty members share knowledge in order to integrate syllabi, and are flexible in switching teaching positions to make the most of opportune teaching moments.  Quality comes with experience and practice, bringing planning and strategy into the full teaching environment.  This move has brought teaching from its solo perspective into a realm of collective learning and transformation, inhibiting "random curriculum tinkering that has characterized so many of the past efforts at educational reform" (pg. 8).

Using learning communities as levers for change
Building learning communities occurs as the organisation transforms through collective stages of development.  Organisational structures must be planned so as to support ongoing growth and development.

The Evergreen State college
The founding mission of this college is to remain as current fifty years on as it is presently, where it enjoys celebrity as a national resource.  Their working model is continually adapted to transform other more traditional institutions.  The original design of the institutions curriculum strategy was inspired by Meiklejohn.  Firstly, he believed that reductionism in curriculum lacked clarity when divided into components; secondly, in stimulating both individual and faculty members' intellect, progression and evolution occur naturally.  The benefits range from being cost-effective, scalable, and adaptable.  Organisational process and structure is interwoven with educational philosophy (e.g. epistemic belief).  It is known that learning communities enable good working relations by means of its adaptability to change.  Guidelines are as follows:
  1. interdisciplinary study;
  2. collaborative learning;
  3. the linking of theory and practice;
  4. personal authority and engagement; and
  5. learning across significant differences and diversity.
Faculty members of Evergreen have their portfolios assessed as a matter of faculty record to document their evaluation.  The nuances of behavioural output displayed by students is constructive to self-evaluate feedback and is supportive of team teaching.


Clearly, the culture at Evergreen is one of innovation and adaptability as experimentation is an acceptable ongoing proven process.  "Low boundaries and fluid structures such as the tradition of faculty members rotating into administrative roles as deans, the practice of recreating much of the curriculum each year, the hiring of broadly trained faculty, and the presence of curricular planning units that have no budgetary or hiring authority ensure that the institution will not revert to traditional forms" (pg. 11).


Mature communities have a culture that is sustained by consistent and developing structure.  It is therefore crucial to have a highly intuitive approach in creating faculty recruitment processes and to this end, summer faculty institutes have emerged.


Wagner College
Wagner, a liberal arts center, is located in an environment known for its natural beauty.  The impact this has on creativity has had significant influence on its culture.  The core of educational philosophy is one of experimentation that is deeply embedded in first year curricula.  It is a form of meditative activity that develops a freedom to explore self and environment, and translates as civic responsibility.  Topics are interrelated and segue into "practical experience, reflection and synthesis" (pg. 12).  New faculty members are expected to begin their career at Wagner teaching first year curricula, and to commit to a minimum of three years with the community.


Experience generates an holistic understanding and a culture that is imbued with discipline.  Continuing discourse develops terminology, or a language, that is specific to the community and describes the abstract (e.g. tacit knowledge).  Since the Wagner Plan was implemented, enrollment and staff retention has significantly increased.  An overall rise in finances sustains the evolving community that struggled in the late 90's.


Community colleges and the quest for quality
The institutions of further education are often viewed as a strategic feeder for higher education.  The apparent dysfunction to this success is the independence of curricula strategy that blocks integration.


Learning communities maintain community colleges by incorporating the behavioural changes observed in the environment.


La Guardia Community College
La Guardia became a center of experimentation when integrated learning was embedded in program structures.  Students engage in vocational learning as part of degree programs.  Course programs delivered learning sympathetic to the needs of the environment.  The educational philosophy underpinning LaGuardia is a culture that develops an ethos of learning.  Teaching students about goals and goal-setting is of prime importance.  As curricula revolves around teaching towards professional qualifications, students have many points of entry, thus enrollment rates increased substantially.


A short ten years after instituting learning community structures, a professional discussion panel made up of academics deconstructed the knowledge gained from multi-level practice.  A shared language grew as communication grew more sophisticated.  Conversations that come up during dedicated sessions are unlikely to occur during the course of a normal working day.


Skagit Valley College
Students were obliged to take learning community programs in order to make the grade.  Learning communities are known to have an impact on reciprocal teaching.  Sharing information with both faculty and student members brings new awareness, or a new perspective, from which to see things from thereby engendering the changes required to systematically sustain evolution.  Clarity in direction emerges through critical analysis.  This type of feedback is constructive in supporting the community's strategic goals.


Observations of internal structure have made the connections between learning goal-setting at Skagit and going on to higher education.  College instigated research is currently investigating the performance of students who complete both programs to increase the validity of their practice.


How learning communities work as levers for change
  1. Learning communities are clearly positioned, aimed at large arenas and issues, and are central to the organisation's mission.  The structure of a learning community is a stabilising factor in academia.  This core is reflected and embedded to perpetuate generational learning cycles and phases of development.
  2. Learner centered leadership is a key component of effective learning communities.  Transformation occurs at grass-roots level indicating a shift from traditional hierarchy to flattened power sources that diffuse controlling tendencies and elitism.
  3. While not the only "quality strategy", learning community initiatives offer a high leverage point for the pursuit of quality.  Learning community members are deeply embedded in the culture (e.g. living the life) which is a different approach from communities that attract members through external participation (e.g. involuntary participation).
  4. Learning communities meet faculty where they are.  As learning communities practice on-site, theoretical models and conceptions of new practice become discourse developed from social interaction.
  5. Successful institutions have created new organisational structures, roles, and processes and appropriate resource investments to support their learning community programs.  Deliberate investment yields results.  By investing in faculty members (e.g. time to attend training and reflection programs) the community continually draws upon the environment to identify areas for further research.
  6. Successful programs attract and reward competent people and create a context to build a sense of community and learn from each other.  Embedded culture sustains the community as phases of development move senior members towards retirement.  Recruitment processes are designed to instill team spirit.
  7. Successful programs have a living mission and a lived educational philosophy of reaching toward more effective practices.  The potential for readiness to action is high in learning community members (e.g. positive restlessness) that drives a continual learning process.  Situated activity relies on the benefits of high-functioning members.
The future of learning communities
Sustainable development in learning communities is not only a practical method of sustaining an interest in learning, it is also a pragmatic and financially stable practice.  Community discourse is built up based on culture and language through narratives of social interaction.  Core philosophy integrates the foundation of educational practice allowing focus to remain on the objective.  While there is a plethora of learning communities, those listed are distinguishable because of strong links to community, individual and group.

04 September, 2010

Simons, P. R. J., Germans, J. and Ruijters, M. (2003). Forum for organisational learning: combining learning at work, organisational learning and training in new ways

Simons, P. R. J., Germans, J. and Ruijters, M. (2003).  Forum for organisational learning: combining learning at work, organisational learning and training in new ways.  Journal of European Industrial Training, 27(1), pp. 41 - 48.  Retrieved on June 5, 2010 from http://www.emeraldinsight.com.ezproxy.usq.edu.au/Insight/viewPDF.jsp?contentType=Article&Filename=html/Output/Published/EmeraldFullTextArticle/Pdf/0030270105.pdf

Introduction
New practice has meant new learning and developmental shifts in higher education to establish best practice and strategic curriculum design to train practitioners.  New roles that have been prepared are:
  • Facilitating learning in different kinds of learning environments.  Formal training has given way to accept learning while in practice.  Control is not regulated externally, but turns to self-regulation and problem control to inspire self-development.
  • Training and supporting (other) line managers in their role of coach and steward.  As line managers are responsible for training, a responsible attitude would be to ensure that they have the required support to understand the full function and purpose of the program as it relates to corporate strategy.
  • Integrating learning in new technology and the electronic high way: e-learning.  The ubiquitous use of technology has meant that access to e-learning has been integrated into working practice.
  • Facilitating team learning.  Collective learning is a vital aspect of networked practice, but specialists trained in stimulating relevant communication are few.
  • Facilitating organisational learning.  As creating the stimuli and design for organisational learning is a recent requirement, locating and providing adequate support is a necessity.
  • Teaching how to learn at the individual, team and organisational levels.  Training sectors of the organisation inevitably leads to change as performance and roles change.  Abilities are developed and indicate that the learning strategy take into consideration the need to redesign the program to suit applicable needs.
  • Guarding and nurturing the alignment of the three kinds of learning.  Learning will necessarily entail tranformation and new roles will develop.
  • Focusing on long term development of all members of the organisation.  Both short term and long term development are critical to maintaining sustainability.
The new model is seen to sustain the individual, group, and community in transforming the organisation into a learning enterprise.  Individuals who self-regulate and integrate work with learning are more likely to increase their value.  Simons, Germans and Ruijters state that the following are procedures that have worked well:
  • Regular integrative reflections.  Group learning formulates the discourse required for sense-making without the presence of a leader.  Exchange makes new sense of old information.  Situation activity permits individuals to put into practice what they have learned immediately.
  • Collective reporting.  Documented evidence (e.g. minutes of meetings) has several benefits: 1) archived artefacts contribute to generation-loop learning; 2) details and project information prevent false associative memory recall; and 3) report writing improves.
  • Obligatory intervision groups.  Groups of no more than three meet monthly to host domain specific question and answer both on a professional and personal front.
  • E-mail and internet communication between sessions.  Various forms of communication are supported to facilitate and aid learning between sessions.
  • Active didactical procedures.  Although lecturing is a widespread method of dispersing information, it functions as only half the program as more active forms of participation are favoured (e.g. simulation, performing before members of external groups).
Although a significant amount of learning was acquired by group members, the study found that individuals were unable to transform the organisation, and suffered dissatisfaction from their inability to effect change.  This led to several members leaving to start their own ventures, or cooperating with other members to create new approaches.

Simons, Germans and Ruijters were not satisfied with the results of their study and devised a new strategy for implementation.  Training programs are reserved for members of a Forum for organisational learning, indicating that potential individual members are sponsored by empathic organisations.

Learning in learning organisations
Workplace learning and organisational learning are intertwined and are inseparable.  Without the scope and framework of organisational structure in which to implement learning, development and growth are unharnessed resources.  Furthermore, the interests of individual, group and community are enhanced through community bonding, thus building a learning organisation.

Learning organisations are nimble in that individual members who control are able to adapt to environmental demand and learn new techniques as individuals and as a collective.  It is expected that organisational activities embed learning systems that benefit the entire organism.

Organisational learning
The learning organisation is a metaphor for organisations that change and transform organisational behaviour through learning activities.  Traditional methods of organisational learning have been identified as having five contributory factors:
  1. acquisition of knowledge/information;
  2. sharing of knowledge/information;
  3. constructing meaning;
  4. organisational memory; and
  5. retrieval of information.
Since then, new information has emerged on the creation and dissemination of knowledge.  Specific focus has been paid to non-formal learning, and tacit learning.  In exchanging experience and by sharing mental models, individuals create new collective knowledge.

Team learning
Collective learning results in changes to culture.  The process and outcome of team learning can be either implicit or explicit.  Goals may change and drive direction in different paths.  Learning provides an element of supportive structure for the group as opportunities to learn are created and stimulation from other members to implement and exchange knowledge.  Constructive feedback is seen as rewarding and beneficial for both individual and collective. As individuals develop and learn from each other, they are more able to adopt and adapt to colleague mentality.

To support this framework, organisations are asked to turn to Wenger's model on communities of practice.  Simons, Germans and Ruijters propose that there is a distinction between communities of practice, communities that learn around a common shared purpose, and communities of learning, with no common practice but have a shared interest in learning.

Individual learning
Where individuals learn is significant to learning ability.  Off-premise learning is gaining in popularity, and training programs have been designed specifically for such eventualities.  Control of learning is shifting from the trainer to individual who self-regulates goal, task and performance.  When working to alleviate problems, learning occurs potentially without conscious awareness (see July for Dijksterhuis & Aarts) and the individual is unaware that learning has taken place, or more importantly, what learning can be gained from the experience.

Forum for organisational learning
In this working model, the forum was established to take in master apprentices.  They, in turn, bring two or three more colleagues who represent a community of practice, whereas those involved in the masters programs form a community of learning.  A coach is assigned to help develop and implement prospective change.  Line managers from the organisation responsible for in-house training and development are asked to attend ad-hoc.  Involving organisations in pedagogy represents a level of commitment to all three entities (e.g. individual, group, collective).  In addition, participating organisations are presented with an opportunity to create new and lasting networks.

The sequence to an inquiry learning model is as follows:
  1. make tacit knowledge of existing practice explicit, and integrate multi-level perspectives for an holistic and comprehensive image of the organisation;
  2. build a working model from tacit knowledge and action research; single-loop learning will alter goals;
  3. metatheory is applied to verify learning and inquiry;
  4. making the decision to choose goals based on information in step 3;
  5. designing and implementing the change strategy.

Morrison, A., Lynch, P. and Johns, N. (2004). International tourism networks

Morrison, A., Lynch, P. and Johns, N. (2004).  International tourism networks.  International Journal of Contemporary Hospitality Management, 16(3), pp. 197 - 202.  Retrieved on June 5, 2010 from http://www.emeraldinsight.com.ezproxy.usq.edu.au/Insight/viewPDF.jsp?contentType=Article&Filename=html/Output/Published/EmeraldFullTextArticle/Pdf/0410160307.pdf

Introduction
In supporting networked organisations, tourism has been largely overlooked as a prime example of interconnected relations.  Emergent key issues have been identified as structure and leadership; resourcing, engagement of participants, inter-organisational learning, and sustainability.

Networks
There are many perspectives from which to view networks that have been classified thus far: network membership; the nature of the link; type of exchange or attraction; network function and role; network function and role; and geographical distribution of the network.

Networks range from formal to informal and vary according to community structure.  The exchange results in learning that actively contributes to organisational functioning.  The benefits are derived from reciprocal behaviour (e.g. no elitism in negotiation).

Research methodology
To identify prospective knowledge gaps, the sample was required to provide evidence of:
  • exhibiting articulated membership criteria;
  • having clearly stated aims and objectives; and
  • demonstrating outcomes.
An empirical search for listed criteria categorised the type and configuration of the ten organisations chosen and analysed to demonstrate the benefits and organisational progress in building in and incorporating new destinations.  Morrison, Lynch and Johns acknowledge this as being a relatively small sample from which to view best practice models, however the criteria of this study was based on preconceived criteria.

International tourism network
The study establishes clarity and understanding the benefits of tourism network functions, and performance results.

Function and benefits
The tourism network covers a variety of sources (e.g. private, public, academic) from which to gather information.  The learning is reciprocal in that popular destination choices reward the individual with choice.  The difference lies in the creation of a knowledge base that is external to the organisation.  A stronger knowledge base actively promotes informed policy and distribution leading to wider market spread.  The balance of harmony develops a sustainable community that has been developed by environmental requirement.

Success factors
Findings from the study indicate there are certain factors that need to be incorporated before a sustainable and successful network can be maintained.
  • Objectives and purpose.  Clearly identified networking goals, geographic scope and remit, including knowledge dissemination, linking of aims to local, regional, national, international priorities and able to transcend issues that may deflect the driving purpose of the network.
  • Organisational structure and leadership.  Organisational structure and leadership is fit for purpose, recognises the benefits of the creation of communities of learning involving inter-connecting of multi-tiered horizontal and vertical networks as appropriate, is supported by key public sector organisations and network leaders champion the start-up of a network playing a vital catalytic role.
  • Resourcing. Continuity of adequate financial, human and physical resources is critical to a networks success and sustainable generation of desired benefits.
  • Member engagement. This is achieved through a comprehensive understanding, manipulation and management of a diverse set of member motivations including economic, social and psychological.
  • Benefits and inter-organisational learning. A hub organisation and network members connect in a supportive infrastructure of formal and informal mechanisms facilitating inter-organisational learning and exchange that has the potential to translate into qualitative and/or quantitative benefits.
The underlying theme is an informed objective and balance in accepting the inevitable diversity.  The results of the study identified differing objectives and purpose according to type and configuration:
  • Academic networks may be perceived as a means of feeding back research directly to relevant stakeholders as well as seeking to shape the environment that is the focus of the research. Networks may also be seen as a mechanism for leveraging resources for purposes such as tourism research funding.
  • Private networks may be perceived as an opportunity to influence the environmental conditions in which the sector operates. The opportunity to meet a range of representatives from other types of organisations, and gain some form of commercial advantage may be perceived as a key attraction. Networks may also be perceived as a mechanism for leveraging resources to facilitate the likes of marketing and business development activities, and/or public sector grant funding.
  • Public/private networks may be perceived as a tool of regional, national or international economic development, which can facilitate the attainment of agency goals. A difficulty for a public agency is to determine its optimum level of involvement. Networks may also be perceived as a means of distributing public sector resources directed at tourism destination development.
Funding has significant impact on networks that can be at times precarious and  limit success.  However, registration fees often have psychological effects in increasing motivation and commitment.  Embedded systems and culture sustain learning.

Conclusions
The core element of a network lies in inter-organisational learning and interpersonal congruence.  Successful interaction depends on creating networks  that perform well so focus can be concentrated on the exchange of knowledge. Community spirit develops in support of function.

Morrison, Lynch and Johns' model was modified to accept the following:



"A set of formal, co-operative relationships between appropriate organisational types and configurations, stimulating inter-organisational learning and knowledge exchange, and a sense of community and collective common purpose that may result in qualitative and/or quantitative benefits of a business activity, and/or community nature relative to building profitable and
sustainable tourism destinations" (pg. 6).

03 September, 2010

Winch, A. and Ingram, H. (2002). Re-defining the focus of workplace learning

Winch, A. and Ingram, H. (2002).  Re-defining the focus of workplace learning.  International Journal of Contemporary Hospitality Management, 14(7), pp. 361 - 367.  Retrieved on June 5, 2010 from http://www.emeraldinsight.com.ezproxy.usq.edu.au/Insight/viewPDF.jsp?contentType=Article&Filename=html/Output/Published/EmeraldFullTextArticle/Pdf/0410140706.pdf

Introduction
The rise and domination of essential technology has caused a scramble to secure market share economy.  Organisations have realised the unique competitive edge knowledge brings, and platforms to secure global information are now available at the touch of a button.  Winch and Ingram state that the prevalence of choice indicates there is an uncertainty about the direction in which technology is growing.  Questions they pose concerning e-learning strategies:
  • How do people learn?  We contend that the energy must be focused on the learner, not on the technology.
  • How will technology inform the relationship between the individual and the organisation?
  • Will this relationship be characterised by a pre-defined box of knowledge or will it provide the freedom to think and create?
A study of Interbrew, UK provided a learning and development model that has transformed the organisation from a competency-based learning community to a curriculum that embeds corporate strategy.

Learning and maturity
Epistemic belief, or personal construct, is either the block or motivation to accepting change.  Social interaction is a means to make collective meaning and create new standards.  Supportive structures in communities embed learning activities.  However, training programs are seen to teach an individual superficial abilities, whereas learning is a deeper cognitive process that empowers.  The content and quality of training programs ensures quick success that facilitate the know-what stage of development.  Learning is born of a desire to know how and why.

Developing learning systems within communities generates a bond in members that encompasses the tacit underlying function of the organisation.  As learning comes from the ground up, novice members are introduced to holism as a perspective from which to view the community.  Action learning involves collaborative sense-making negotiated from the environment.

The developmental stage that an individual is engaged with is reflective of the capacity for behavioural output.  IQ levels are somewhat secondary in significance to the influence, or internal pressure, an individual has over negotiated meaning-making.

Piagett's model of child development, researched to identify the seven stages of adult development, shows that stages can only be processed over time (e.g being 30 or 40 years old is not better or worse than any other age, it's just different).  Winch and Ingram describe the stages as:
  1. Opportunist.  Focus is on self-awareness, self-interest, self-protection and impulse;
  2. Diplomat.  Is defined by socially acceptable behaviour and belonging.
  3. Expert.  An internal craft logic rules, there is strong need for consistency and improvement.  Rational behaviour is exhibited;
  4. Achiever.  Heavily focused on results, goals and plans;
  5. Individualist.  Has an awareness of relativity, and is confident in her ability to create an impact.
  6. Strategist.  Is process- and goal-oriented, with a comprehensive  understanding of organisational systems.  Development over time.
  7. Magician.  There is an interplay of awareness, thought, action and effect.  Transforms self and others.

  • up to and including achiever status - conventional;
  • individualist, strategist and magician - post-conventional.

16% of the studied population tested positive for post-conventional status, and 1% tested positive for magician status.  Managerial groups are predominantly post-conventionalists.  The stage an individual is in correlates to learning styles and approach to life.  The effectiveness of individual lies in her maturity.

Research
Using Interbrew as a case study, Winch and Ingram were able to integrate theory with tests and interviews when researching action learning.  Ultimately, they learned that action learning requires more than just a content driven program.  Furthermore, the level of maturity managers have directly influence the approach taken.

Action learning
Interbrew runs training through its business school.  Interviews with employees gave clear indication that action learning allows individuals to process information in such a way that multi-level learning occurs (e.g. improved networks, new relations).  Traditional hierarchical roles are flattened as group members bond and work together according to competence.  Novice or junior members feel a sense of engagement, that contributed pragmatism offers new insight.

Leadership maturity program
Of the 47 test respondents, most were categorised as having the achiever profile, with expert and individualist profile-types came next.  There were 2 diplomats and 1 strategist.

Results of the study revealed that each individual who attended training reported an increase in positive self-perception and value.  Action learning was found to facilitate the need for reflection on direction and goals.  Additionally, the level of maturity an individual possesses affects factors such as task performance, function and gender.  In view of the fact that individuals process developmental stages in their own time and according to their experience, management trainers are required to consider methods of assessment that enhance reflective learning.

Summary findings from the research
contributions from the interviews reveal the following:
  • individuals are characterised by epistemic belief that shapes internal passion, reason, identity, and future;
  • learning is chaotic in that it is not a linear process, and very often does not conform to behavioural input-output theory immediately, or recognisably;
  • as individuals develop at different times, support structures work best when processes are learner-driven and learner-centered;
  • the complexity of developing future talent in-house should not be left to operations managers who are guided by "toolkits".  An active and integrated approach is required.
  • action learning is an explicit strategy that raises an awareness of the value of knowledge by creating varied outcomes.  The variety in outcomes experienced is a reminder that each individual realises potential in abstract ways that expresses epistemology.
  • leaders are required to demonstrate the abilities developed from double-loop learning, and to work reliably within diversity and adversity.  The ability to build and maintain genuine trustworthy relations internally and externally generates the courage to actively contribute towards community mission.
  • the organisation transformed to the stage of achiever/expert, which suggests that while individualists have much to contribute, they were rejected.
A revised model
Winch and Ingram's hypothesis was confirmed by the study, with minor modifications made to the model as praxis confirmed theory.  Themes from literature were identified, but the exact nature of what happens between learning and outcome has not been isolated.  Given this, Winch and Ingram present a revised model.

The second model is completely learner-centered instead of viewing the individual as one of several vital aspects.  Interpersonal congruence interlinks social groupings to form culture, that leads to innovation and creativity in acceptable standards.  Meaning-making and identity is a negotiated compromise that is fundamental to the learning process.

The study findings
Interbrew verified that action learning makes a strong impact in supporting group strategy.

Evaluation of current learning provision
Observations of prior practice included the analysis of role model skills and attributes.  While specialists bring expert knowledge, they are not always equipped to manage or transmit learning.  Appraisals require updates to take into consideration the new needs of individuals within the current context.

Study recommendations
Based on their findings, Winch and Ingram propose three central themes: strategic principles; learning and development expertise; and an overarching framework.  With individuals at the forefront, the learning experience should focus on activity as an integral function to acquiring content.  Thus, new principles to be adopted as a matter of concern are:
  • human centered learning strategies;
  • having the perception that organisations are living entities, rather than machines;
  • expecting human behaviour, and not conceptual modes of being;
  • holistically accepting the individual in order to align learning strategies that realise potential.
  • implementation of these principles be contained to individuals who have established the role as a career in the field so that learning becomes a 'gateway' rather than an 'add-on'.
Integrating the learning model and recommendations
Given that individuals learn at their own pace, the learning and development strategy can only hope to effect the right environment.  In reconciling organisation and individual through education, separation occurs.  Personal paradigm shifts are required (e.g. non-delusional).  When constraints are 'discovered' through learning, resistance occurs.

Implications for learning and development in organisations
Knowledge workers are becoming an asset and valued resource as organisations do their best to sustain a competitive edge.  Until an individual has achieved a sustainable life for herself, working memory is distracted.  Personal development becomes a pressing need and, if aligned with organisational purpose, enjoyment can be found in correlated growth.  Organisational literature perpetuates the perspective of current development and are practical approaches to building metatheory.